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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.

January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel

July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin

November 2009 - (Free Research) This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.

October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Java SE for Business: Dependable Support for the Java you Depend on by Sun Microsystems, Inc.

September 2009 - (Free Research) Java for Business gives customers immediate access to critical fixes, a longer roadmap for support, and enterprise features that greatly reduce the cost of deployment. In this webcast, Alison Sokoloff, Sr. Product Manager at Sun Microsystems discusses Java SE for Business and shares the latest information on support and maintenance for Java.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc.

January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Getting Ready for Microsoft Windows Server 2008 by Dell, Inc.

April 2008 - (Free Research) Read this article to learn about the many capabilities and benefits of Microsoft Windows Server 2008 and how Dell products can help simplify the migration to this new operating system.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

IT Savings Made Simple: Rethink Your User Desktops by Citrix

October 2009 - (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Your Investment in Java Applications by Sun Microsystems, Inc.

October 2009 - (Free Research) In this paper, we explore Sun's Java for Business offering: what it provides; the flexible options available for developers and businesses; how enterprises are using Java for Business today; and guidance on how to get started.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing IT Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.

January 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Regulatory Compliance Alignment: How Antivirus Supports Your Compliance Initiatives by ESET

January 2010 - (Free Research) The antivirus industry currently serves numerous vertical sectors and has done so for many years with great success. This podcast discusses the information necessary to determine where antivirus is applicable in support of several regulatory compliance requirements.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc.

October 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc.

April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint Site Migration Manager - Free Trial! by Metalogix

November 2009 - (Free Research) Organizations need to migrate SharePoint sites, structures, lists, and library content from SharePoint 2003 to SharePoint 2007 and 2010 without losing data. They also need to move eRoom, Stellent, Interwoven,Vignette, and HTML content into SharePoint.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Enterprise Integration Triangle - Services, Data and Events by Progress Software

January 2010 - (Free Research) The Enterprise Integration Triangle – How the World’s Favorite Airline Has Mastered the Code!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accelerating Virtualization Adoption - Lessons From the Physical World by Hewlett-Packard Company

February 2010 - (Free Research) Business services with virtualized components are more complex to discover, monitor, manage, automate and troubleshoot. This webcast explores a new management technology that can help your organization overcome the monitoring challenges of virtualized business services.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: UK’s Largest Airline and The Enterprise Integration Triangle by Progress Software

January 2010 - (Free Research) The Enterprise Integration Triangle – How the World's Favorite Airline Has Mastered the Code!
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Secure Your Future Now: Gain Peace of Mind and Lower Costs for your Business Critical Data Warehouse and BI Environment by Microsoft, Intel and HP

December 2009 - (Free Research) This webcast addresses the uncertainty of SPARC's future and explores Intel, HP and Microsoft platforms that offer flexible, low cost, and highly integrated BI to reduce costs, increase flexibility, and deliver BI capabilities to all levels of an organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Time to Change: New Thoughts on Supporting Business Change by SAP America, Inc.

January 2010 - (Free Research) Learn how a new, interconnected economy is forcing companies to manage an ever-growing information network -- and the best way to adopt new technologies to give you greater flexibility for faster growth while maintaining business integrity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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