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Case Study: Children’s Memorial Hospital by ABS Associates Inc. July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Free Solera Virtual to Physical (V2P) Tap by Solera Networks May 2008 - (Free Research) The Solera V2P Tap™ allows organizations to leverage their existing physical environment security and analysis tools to protect their virtual environment at the same time, using the same familiar tools they use in the physical environment. (DEMO) VIEW ABSTRACT | GO TO DEMO

Solera DS Appliances - Product Line Data Sheet by Solera Networks May 2008 - (Free Research) This data sheet details a complete range of network record, search and playback appliances that capture every packet for an accurate record of all network activity, not just a sample. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Test Report of the Solera DS 5100 by Solera Networks May 2008 - (Free Research) Solera Networks commissioned a test to independently evaluate the performance of its Model DS5100 deep packet capture and storage appliance. The results? the DS5100 provides the highest line capture rate in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solera DeepSee – The World’s First Search Engine for Data-in-motion by Solera Networks Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Solera Networks Architectural Overview by Solera Networks May 2008 - (Free Research) Learn how to capture, record, and archive 100% of the packets crossing a network at full-line rates, including fully saturated 10 Gb networks, with speed and accuracy unmatched by any other solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 7 Major Challenges of Backup Compliance How Data Protection Management Can Ease the Burden by APTARE March 2008 - (Free Research) This paper outlines a set of major compliance challenges and highlights how data protection management (DPM) can help IT organizations address these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 2 - Building Bridges between IT Shops, Legal Teams and Security Staff by Symantec. May 2008 - (Free Research) This e-book provides expert information on how to bridge the gap between IT management, security staff, and legal terminology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Universe of Managed File Transfer: Why Your Existing Solution May Not Be Enough by Proginet Corporation. June 2008 - (Free Research) This document provides a focused articulation of the managed file transfer (MFT) environment -- explaining the issues, challenges, and approaches that should be considered in order to address corporate information and data management r... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The PCI DSS IT Leadership Report, Latest Findings from the PCI Knowledge Base by ConfigureSoft, Inc August 2008 - (Free Research) According to the latest PCI Data Security Standard (PCI DSS) numbers reported by Visa, the percentage of large merchants that met PCI DSS compliance more than doubled over the last eight months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovative Approaches and Solutions for Data Loss Prevention by Reconnex Corporation July 2008 - (Free Research) Check out this Q&A podcast to learn about the latest trends in data loss prevention (DLP) and how this technology can increase the protection of your confidential information. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Project Optimization & Collaboration: Keys to Project Success for AEC Firms by Epicor Software Corporation. July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices or Best Effort? IDG research reveals gaps between information management best efforts and best practices by Iron Mountain Digital July 2008 - (Free Research) This IDG study provides four decisive actions that respondents are taking to better manage and protect their data, but at the same time, it uncovers several critical areas where enterprises may be falling short. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archiving Chapter 3: Email Archiving by Plasmon May 2008 - (Free Research) The main goal in evaluating email archiving products is to examine their feature sets and their hardware requirements, then select the product that best addresses the data compliance requirements of your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving to Best Practices in Archiving by Plasmon March 2008 - (Free Research) Archiving has become an imperative in today's legal, regulatory and IT-complex environments. But without a strategy in place, you can run into challenges. This white paper outlines archiving best practices to help you manage your critic... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Security and Compliance Considerations by ConfigureSoft, Inc July 2008 - (Free Research) Configuresoft's web seminars are interactive e-learning resources that discuss key issues affecting IT security compliance and offer pragmatic ways in which they are being addressed in today's organizations. These online events often includ… (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top 10 Log Management: A Guide to Evaluating and Selecting a Log Management Solution by ArcSight, Inc. June 2008 - (Free Research) Compiled directly from the experiences of ArcSight customers, this list of evaluation best practices should assist organizations in making the right choice for their log management needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successfully Maintain PCI IT Audit Readiness by ConfigureSoft, Inc July 2008 - (Free Research) With the increased dynamic nature of your IT organization due to virtualization, are you confident that you are PCI DSS compliant? This Whitepaper hepls you answer that. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Automation of IT Compliance Program: Reducing Risk, Cost and Complexity of Corporate Compliance by Juniper Networks, Inc. July 2008 - (Free Research) This webcast covers three topics compliance basics, global trends, and automation. Industry experts will also examine global IT security and compliance trends, common IT compliance issues and challenges, and best practices for IT compliance programs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What Every Retail CIO Needs to Know about PCI Compliance and Secure Seamless Mobility by Quest Solution June 2008 - (Free Research) AirBEAM Safe unleashes the power of wireless while ensuring a PCI-capable environment for even the most complex wireless infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Continuous Compliance by ConfigureSoft, Inc May 2008 - (Free Research) This whitepaper discusses how organizations need to move past the minimum PCI DSS checklist approach and implement solutions that monitor for infrastructure and regulatory changes and provide a continuous compliance program to ensure systems are secure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Management Services (EMS™) by MessageOne, Inc. July 2008 - (Free Research) Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-Discovery, and storage management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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