InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Data Center Management | Email Archiving | Business Process Management (BPM) | Workflow Automation | Compliance Management/ Sarbanes-Oxley Compliance | Business Intelligence Solutions | Information Lifecycle Management | Customer Service (General) | Call Center Management | Storage Management

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Enabling End-to-End IT Management with Microsoft System Center by Quest Software, Inc September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mazu Profiler for Data Center Consolidation/Migration by Mazu Networks. The Mazu Profiler provides users the ability to effectively manage change in their IT infrastructures. As a result, customers are able to ensure the availability, performance, and security of business services. Read this paper to learn more about it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc. June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation. September 2008 - (Free Research) Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Managing IT Risk and Compliance by Cisco Systems, Inc February 2008 - (Free Research) Learn how to avoid the steep costs of non-compliance with a cost-effective, end-to-end systematic approach based on best practices. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Best Database Marketing Discoveries for B2B Companies by Extraprise Group, Inc. August 2008 - (Free Research) This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company’s overall marketing spend. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration and Change Management for IT Compliance and Risk Management: The Tripwire Approach by Tripwire Inc February 2008 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Solutions for Microsoft Exchange and Unified Communications by EMC Corporation. By combining best-of-breed hardware and software with a complete portfolio of services, EMC Solutions for Microsoft Exchange and Unified Communications reduce the cost and complexity of your messaging environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Archiving and Compliance for Microsoft by EMC Corporation. EMC Archiving and Compliance for Microsoft provides cost-effective solutions for regulatory compliance and automated data movement over tiered storage.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Security for Microsoft by EMC Corporation. EMC Security for Microsoft protects your messaging infrastructure from loss of availability caused by hardware failures, data corruption, or security breaches while also managing e-mail application security and document-level information rights.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Broad Information Reach: The Gateway to Information Management by Cognos, an IBM Company September 2008 - (Free Research) The first key to realizing the potential of your data is implementing a solution built for open data access, ensuring a broad information reach. This paper explains why this is the essential starting point for accessing, integrating, and organizing data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc February 2008 - (Free Research) High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Archived Data: Leveraging Best Practices for Substantial Services Revenue Gains by Arrow ECS Midmarket Group September 2008 - (Free Research) This E-Guide offers a few guidelines that can be employed when making decisions about long-term archiving, retention and disposal of customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC File Virtualization Solutions by EMC Corporation. EMC File Virtualization Solutions comprise both technology assessment and design services to help your IT organization optimize its network-attached storage investments. Simplify management and optimize the efficiency of network-attached storage.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Total Economic Impact Of Oracle Enterprise Content Management Suite by Oracle Corporation. July 2008 - (Free Research) This whitepaper examines the financial impact and potential ROI on companies who use OracleEnterprise Content Management Suite. It provides companies with the ability to easily manage, reuse, and retain content and to streamline related business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Tiered Storage Management Helps Reduce Costs and Complexity by IBM. May 2008 - (Free Research) IBM storage software provides powerful capabilities to manage information through its lifecycle and customers can align data value with storage costs and required service levels. (WHITE PAPER) GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM. IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Recovery Manager for SharePoint by Quest Software, Inc Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Essential Email Reporting Made Easy by Sirana September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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