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Your search for keyword: customer satisfaction survey Training returned 563 results.
 
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

Keep Your Customer Retention High with Transaction Integrity

 by Iron Mountain
March 14, 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Information security breaches survey 2012 by ComputerWeekly.com
April 24, 2012 - (Free Research) Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey.
(IT BRIEFING) VIEW ABSTRACT | GO TO

SAP Managed Services Survey Findings by ComputerWeekly.com
July 05, 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 16, 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CARCO Delivers Higher Customer Satisfaction and Saves $1 Million with NetApp by NetApp
December 30, 2011 - (Free Research) Holtsville, New York-based CARCO Group Inc. and its three divisions provide investigative, fraud detection, and risk mitigation services to large corporations, producing more than two million reports each year. This case study explores how CARCO deployed NetApp unified storage to support their virtualized infrastructure and file workloads.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technology Industry Survey 2012 by ComputerWeekly.com
October 21, 2011 - (Free Research) This exclusive research reveals what IT professionals really think about technology, their employers, and their careers
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Amplify Customer Understanding with ERP Solutions by Advent Global Solutions Inc.
March 14, 2012 - (Free Research) Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Inspires Customer Delight by Consistently Meeting High Customer Expectations for Product and Service Integrity by IBM and Intel
June 07, 2011 - (Free Research) In Technology Business Research’s 3Q10 x86-based Server Customer Satisfaction Study, based on the views of 481 IT decision-makers in North America, IBM earned its fifth straight No. 1 ranking and its fourth consecutive singular (unshared) top ranking. Read this retrospective analysis to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Client LifeCycle demo by Centennial-Software
July 2008 - (Free Research) Enteo has developed a full set of integrated products to manage each step in the system lifecycle; together, they comprise the most efficient solution portfolio in the area of system management today.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Realizing The True Payoffs of Speech Analytics by Enkata Technologies
April 2012 - (Free Research) This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited
January 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Streamline IT Management to Improve Business Processes by CA Technologies.
April 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increasing Productivity by Adopting Testing Best Practices by Fluke Networks
March 2012 - (Free Research) Discover how you can increase productivity and efficiency by adopting testing best practices for your network.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case study: Overcoming Mainframe Technology Limitations

 by HP
October 2011 - (Free Research) This exclusive case study explores how one organization within the financial industry migrated from old, mainframe technology to HP Integrity Superdome servers in order to respond faster to changing financial markets with an adaptive infrastructure. Learn about the many IT and business improvements they gained.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding the Value of Customer Experience Management by OpenText
April 2012 - (Free Research) This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP America, Inc.
June 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the customer experience with technology by OpenText
March 2012 - (Free Research) In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.
(EGUIDE) VIEW ABSTRACT | GO TO

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