Enterprise Engineer 3.5 by McLaren Software.. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

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Records Management | Electronic Document Delivery | Call Accounting and Management | Lead Management | Document and Digital Imaging | Document Management | Help Desk and Call Management | Customer Service (General) | Call Center Management | Sales Force Automation (SFA)

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Case Study: Children’s Memorial Hospital by ABS Associates Inc. July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Optimization & Collaboration: Keys to Project Success for AEC Firms by Epicor Software Corporation. July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Flow Overview by Bloor Research - Technical Overview by Pitney Bowes Group 1 Software May 2008 - (Free Research) Group 1’s Sagent Data Flow is likely to be particularly appealing to the mid-market, and for departmental solutions within larger organisations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solera DeepSee – The World’s First Search Engine for Data-in-motion by Solera Networks Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Real Value of Network Visibility by Solera Networks June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free Solera Virtual to Physical (V2P) Tap by Solera Networks May 2008 - (Free Research) The Solera V2P Tap™ allows organizations to leverage their existing physical environment security and analysis tools to protect their virtual environment at the same time, using the same familiar tools they use in the physical environment. (DEMO) VIEW ABSTRACT | GO TO DEMO

Solera Networks Architectural Overview by Solera Networks May 2008 - (Free Research) Learn how to capture, record, and archive 100% of the packets crossing a network at full-line rates, including fully saturated 10 Gb networks, with speed and accuracy unmatched by any other solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solera DS Appliances - Product Line Data Sheet by Solera Networks May 2008 - (Free Research) This data sheet details a complete range of network record, search and playback appliances that capture every packet for an accurate record of all network activity, not just a sample. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Test Report of the Solera DS 5100 by Solera Networks May 2008 - (Free Research) Solera Networks commissioned a test to independently evaluate the performance of its Model DS5100 deep packet capture and storage appliance. The results? the DS5100 provides the highest line capture rate in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

StorageConsole: Backup Manager by APTARE April 2008 - (Free Research) APTARE StorageConsole Backup Manager helps you maximize current backup resources and improve your capacity planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 7 Major Challenges of Backup Compliance How Data Protection Management Can Ease the Burden by APTARE March 2008 - (Free Research) This paper outlines a set of major compliance challenges and highlights how data protection management (DPM) can help IT organizations address these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify Document Management: Software Documentation Tool by Telelogic, An IBM Company Telelogic DocExpress® is a software documentation tool that simplifies documentation management by enabling users to interactively collect, format, and publish project documentation and technical documentation from multiple Telelogic and popular third-party development tools.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing - Bringing Together Data Integration and SOA by DataDirect Networks. August 2008 - (Free Research) Web services require the ability to integrate disparate data resources. This whitepaper will look at the impact of XML, SOA data integration and identify how to provide universal data access through a data services layer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling NAS Clusters: The Silicon Storage Appliance by DataDirect Networks. June 2008 - (Free Research) This paper provides a basic overview describing the most commonly used storage strategies for clusters, and some emerging technologies that attempt to answer the problems associated with largerscale data distribution in large clusters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataDirect Networks Storage System Enables Next-generation Design for Manufacturing on Synopsys Electronic Design Automation Tools by DataDirect Networks. February 2008 - (Free Research) Synopsys needed to improve the storage constraints for the performance of its EDA tools in sub-micron semiconductor manufacturing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Enterprise SATA Deployment with High Performance and Reliability by DataDirect Networks. February 2008 - (Free Research) Across many organizations, the rapid growth of data is outpacing storage budgets. SATA disk based archive storage is the perfect solution. Download this white paper to learn more about disk based archive storage and see if it will work for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp. June 2008 - (Free Research) The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Titan Accelerates Shopzilla Shopping Engine, Delivering Customers Timely, Accurate Results by BlueArc Corp. January 2008 - (Free Research) Shopzilla, one of the largest databases on the internet, is refreshed multiple times daily. This whitepaper explains how high performance storage from BlueArc’s Titan storage system enables the company to deliver updates more quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenge of Uptime at Crunch Time by BlueArc Corp. January 2008 - (Free Research) The world is becoming increasingly more dependent on information, as well as the technology to store and handle it. Smart storage strategies are giving BlueArc, a premium market position and helping to bring sustainable computing practices to the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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