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Your search for keyword: Study Customer Service Center returned 1316 results.
 
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General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Inspires Customer Delight by Consistently Meeting High Customer Expectations for Product and Service Integrity by IBM and Intel
June 07, 2011 - (Free Research) In Technology Business Research’s 3Q10 x86-based Server Customer Satisfaction Study, based on the views of 481 IT decision-makers in North America, IBM earned its fifth straight No. 1 ranking and its fourth consecutive singular (unshared) top ranking. Read this retrospective analysis to learn more.
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Case Study: Increasing IT Flexibility and Agility With a Private Cloud by NetApp
January 05, 2012 - (Free Research) When the business intelligence platform at Princeston Insurance reached its capacity, the company needed to reevaluate their overall storage strategy. This case study outlines the journey they took to find a new infrastructure solution to increase business agility, IT efficiency and cost-effectiveness. Read on to learn more.
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Suncorp Partners with NetApp to Transform IT for Competitive Advantage by NetApp
January 10, 2012 - (Free Research) This case study explores the journey that Suncorp took to eliminate IT inefficiencies, consolidate their seven existing data center locations into two and boost the production and cost-effectiveness of their IT operations. Read on to learn about the technologies they implemented in order to meet these goals.
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CARCO Delivers Higher Customer Satisfaction and Saves $1 Million with NetApp by NetApp
December 30, 2011 - (Free Research) Holtsville, New York-based CARCO Group Inc. and its three divisions provide investigative, fraud detection, and risk mitigation services to large corporations, producing more than two million reports each year. This case study explores how CARCO deployed NetApp unified storage to support their virtualized infrastructure and file workloads.
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How Integrating E-Commerce with ERP Increases Revenue by Exact Software
March 20, 2012 - (Free Research) This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.
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Microsoft Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve by AvePoint, Inc.
January 06, 2012 - (Free Research) Read this case study to see how The Microsoft Technology Center successfully completed a SharePoint 2007 to SharePoint 2010 migration quicker than expected with DocAve.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Clinical Archiving Made Simple - Compliance, Protection, And Unified Availability That Scales by Dell, Inc.
May 11, 2011 - (Free Research) Medical imaging is achieving phenomenal growth. This advance in patient care comes at a cost - a data explosion and resulting silos of clinical information that threaten to overwhelm your data center. With the Unified Clinical Archive, you can store, access, and share medical files from all your medical imaging applications.
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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.
May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
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Case study: Overcoming Mainframe Technology Limitations

 by HP
October 07, 2011 - (Free Research) This exclusive case study explores how one organization within the financial industry migrated from old, mainframe technology to HP Integrity Superdome servers in order to respond faster to changing financial markets with an adaptive infrastructure. Learn about the many IT and business improvements they gained.
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Wales & West Utilities Distributes Data Entry Savings Across the Company with Winshuttle by Winshuttle, LLC
March 21, 2012 - (Free Research) Manual data entry can be cumbersome and time-consuming. This case study outlines how Wales and West Utilities selected a solution that streamlines SAP data loading and extraction in multiple business areas. Discover how it uploaded 750,000 transactions with an opportunity of saving 2,284 working days over the course of just six months.
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Inside the Midmarket: A 2011 Perspective - An environment like no other - IBM Worldwide Study by IBM
October 27, 2011 - (Free Research) In our increasingly intelligent, instrumented, and interconnected world, midsize businesses are finding new ways to use information and technology to be smarter about how they work, where they invest, and the way they interact with their customers.
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Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain
February 22, 2012 - (Free Research) In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.
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Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company
April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
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Thomson Reuters Unleashes New Products with a Shared IT Infrastructure Built on NetApp by NetApp
January 2012 - (Free Research) This case study outlines a recent development in Thompson Reuters' legal research service. In this study, you'll learn about the infrastructure technologies and solutions Reuters' implemented in order to successfully engineer this enhanced search platform, and learn about the benefits it brought the company. Read on for more.
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Keep Your Customer Retention High with Transaction Integrity

 by Iron Mountain
March 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Case Study: PNC Financial Services by nlyte Software
October 2011 - (Free Research) Access this essential resource to learn how one organization within the financial industry freed up nearly half a megawatt of power, extended the life of their data center, and reallocated budgets by implementing a vendor solution to efficiently and cost-effectively manage all assets.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Bell Rings in Improved Customer Address Information by DataFlux Corporation
February 2011 - (Free Research) Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending the Life of an Existing data center: IBM Lexington Case Study  by IBM
November 2010 - (Free Research) Data centers are getting old – the average age of data centers in the United States is 12 years and they are struggling to keep pace with new technologies. But with data centers having an expected life of 20 years or more, there is still an opportunity to extend the life of existing data centers. Read on to learn how to help maximize cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Reducing Backup Time and Administration Six-fold by Quantum Corporation
January 2009 - (Free Research) The Quantum Scalar i500 combines a modular design with continuous robotics to provide the scalability, performance and reliability that customers require.
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