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IT matters again by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. (IT BRIEFING) VIEW ABSTRACT | GO TO

BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics January 27, 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more. (EZINE) VIEW ABSTRACT | GO TO

CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com October 22, 2010 - (Free Research) Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: The future of videoconferencing by ComputerWeekly.com September 01, 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Experts say CEM technology can build single view of customer by Infor CRM January 24, 2012 - (Free Research) This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. (EGUIDE) VIEW ABSTRACT | GO TO

CRM Sheds Light on Tommy Bahama Customers by Infor CRM January 16, 2012 - (Free Research) Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Upgrade Series: Availability & Disaster Recovery by Dell, Inc. and Intel November 18, 2009 - (Free Research) With Microsoft SQL Server 2008, small and mid-sized businesses have a variety of options for creating state-ofthe art strategies for ensuring high availability and disaster recovery for their databases. This article explains why upgrading to SQL Server 2008 may help IT sleep better at night. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

SAP Managed Services Survey Findings by ComputerWeekly.com July 05, 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Tangible Value of Virtualization by Dell and VMware May 29, 2009 - (Free Research) Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing - What is its Potential Value for Your Company? by Google Apps January 19, 2011 - (Free Research) Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Essential Security Policies by Global Knowledge May 12, 2010 - (Free Research) Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Preparedness: Is there a hole in your disaster recovery plan? by Iron Mountain January 04, 2012 - (Free Research) Access this white paper to learn how software escrow agreements can be a critical tool to help ensure application continuity within your business continuity plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine Online July/August Issue – Demystifying APT: Get the facts about this targeted threat activity by Information Security Magazine July 21, 2010 - (Free Research) The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sedona Conference® Commentary On Legal Holds: The Trigger & The Process by ZANTAZ January 2008 - (Free Research) This Article, intended to provide guidance on those issues, is divided into two parts: The "trigger" and the "legal hold." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Total Cost of Ownership: 2011 Update - Gartner Research by VMware, Inc. August 2011 - (Free Research) Declining hardware and software costs have an impact on total cost of ownership (TCO), but how desktop PCs are managed remains the most critical factor in reducing TCO.   This Gartner article illustrates how a higher management level for desktops can achieve lower TCO and improved user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM January 2012 - (Free Research) Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc. January 2012 - (Free Research) Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IBM Information Management: Manage your data and control risk to develop information you can trust by IBM November 2011 - (Free Research) The IBM Information Management portfolio offers a complete set of solutions designed to help you not only manage your data, but also master it. Read on to learn more about: Data management, information integration, data warehousing and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Threat Report: July 2010 by ESET August 2010 - (Free Research) Read this paper to get a full analysis of ESET’s ThreatSense.Net®, a sophisticated malware reporting and tracking system, which shows that the highest number of detections this month with almost 12.47% of the total was scored by the Win32/Conficker class of threat. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning Computing: Why object orientated programming works. by ComputerWeekly.com January 2012 - (Free Research) Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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