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General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
SAP Managed Services Survey Findings by ComputerWeekly.com
July 05, 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.
How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com
October 13, 2010 - (Free Research) Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges.
Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.
May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
The Cloud: Time for Delivery by ComputerWeekly.com
February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.
Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday
May 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin
February 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
E-Zine: Business Continuity and Disaster Recovery Strategies by Dell, Inc.
April 2011 - (Free Research) This e-zine will explore the benefits and risk of relying on the cloud for disaster recovery, how virtualization technologies can keep your employees productive when a disaster occurs and why enterprise organizations are starting to shape disaster recovery strategies around mobile devices.
The Network Evolution University: Next Generation Networks by SearchNetworking.com
November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.
The mobile print enterprise by ComputerWeekly.com
February 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.
Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
Efficient Storage Strategies for Virtualized Data Centers by Dell, Inc.
November 2011 - (Free Research) This paper considers current data center storage challenges and outlines solutions and strategies that help meet the demands of increasingly virtualized IT environments while optimizing investments.
CW Special Report on IBM
by ComputerWeekly.com
April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
Mobile Application Development for Enterprise Organizations by Salesforce.com
May 2012 - (Free Research) As more people become attached to their mobile devices, mobile application development should be high on your list of priorities as it may be the best way to reach your target audience. Read this expertly-compiled e-to learn how you can best develop your mobile applications to optimize their speed and reliability to surpass user expectations.
Taking on the Mobile Enterprise: Strategies for Success by Sybase iAnywhere
January 2008 - (Free Research) Join the mobility experts at Mobility Partners and Sybase iAnywhere on January 24th at 2pm ET to learn how your organization can realize competitive advantage from your investments in mobility.
IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
Integrating Desktop Virtualization into Your Cloud Strategy by Dell and VMware
July 2011 - (Free Research) Desktop virtualization has several advantages for businesses of all sizes, but especially small and medium-sized businesses. Take a look at this expert videocast to learn how implementing desktop virtualization can increase desktop lifespans, ease provisioning labor and increase mobility.
Sustainability through Managed Print Services by ComputerWeekly.com
April 2012 - (Free Research) Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.
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