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Your search for keyword: Programs Contact returned 149 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
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Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Business Card Reader for iPhone Demo by ABBYY
April 14, 2011 - (Free Research) This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.
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Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
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6 Steps to Enterprise Resource Planning Implementation Success by IFS
January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Project to Program: The Proven Guide to Rolling Out BPM by IBM
July 2011 - (Free Research) This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Handle Your Data Retention and Governance Programs With Care

 by Iron Mountain
March 2012 - (Free Research) This expert e-guide explores the existing conditions that should spur the creation of a data governance initiative as well as the teams that should be involved in building it. Read this now and also gain a clear understanding of why data retention is imperative to your business and why it deserves the utmost attention from the proper stakeholders.
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Global lessons in eHealth implementation by ComputerWeekly.com
April 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.
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Learning Computing: Why object orientated programming works. by ComputerWeekly.com
January 2012 - (Free Research) Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.
(JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

NextGen How the FAA Uses FuseSource by FuseSource
December 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance: Business Imperative or Technology Asset? by Iron Mountain
May 2012 - (Free Research) <p>In our expert research brief, discover why the experts believe the key to successful, effective information governance begins with communication and cooperation between IT and business leaders. Gain insight into key findings from our 2012 information governance survey of 233 IT, compliance and records management professionals.</p>
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The Global State of the PMO 2012 by ComputerWeekly.com
May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

State of security: Key components to gain insight into your security posture by Q1 Labs
May 2012 - (Free Research) In this presentation, our expert explores the key principals that are important for security practitioners to focus on to gain insight into their organization's security posture.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Streamlining the Management of Networking Services - Electronic Servicing through Online Tools by AT&T Corp
June 2006 - (Free Research) In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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