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Your search for keyword: Production Contact Center returned 510 results.
 
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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS
December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Virtualization 101 - Part 2 Moving From Test to Production by Dell and VMware
December 2009 - (Free Research) This presentation transcript offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Bringing Windows® Server Virtualization to Your Production Environment by Dell, Inc. and Microsoft
September 2011 - (Free Research) Virtualization technology is fast becoming the strategy of choice for companies that want to reap the benefits of cost-effective and easy-to-manage server environments. Learn how your company can take advantage of the benefits of server virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Virtual Infrastructures Highly Available by Dell and Microsoft
May 2009 - (Free Research) In this chapter of the "Introduction to Virtualization E-book" we will look at how to protect production workloads running in a virtual environment as well as off load this work to a stand-by host if needed.
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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building blocks for data center DNA by Dell, Inc. and Intel
April 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Implementing and Expanding a Virtualized Environment by Dell, Inc. and Intel
January 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel’s virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing and Expanding a Virtualized Environment by Dell, Inc. and Intel
January 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel's virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Masking Best Practices for Copying Sensitive Data Into Non-Production Environments by Oracle Corporation
December 2011 - (Free Research) Download this paper to learn data masking best practices and enable your organization to safely use production data for development, testing, and sharing with out-source or off-shore partners, without risking a sensitive data breach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Data Center Ethernet by Global Knowledge
July 2010 - (Free Research) This white paper will provide an overview of some of Cisco’s data center platforms and their virtualization aware features; specifically the Nexus product line of switches (1000V, 2000, 5000, 7000) and the Cisco Unified Computing System (UCS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 2009 - (Free Research) This videocast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
(VIDEO) VIEW ABSTRACT | GO TO

Business Card Reader for iPhone Demo by ABBYY
April 2011 - (Free Research) This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.
(VIDEO) VIEW ABSTRACT | GO TO

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel
March 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Top 5 Challenges for Virtual Server Data Protection by CommVault Systems, Inc.
May 2012 - (Free Research) Discover the top five challenges for virtual server data protection in today's increasingly virtualized climate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Update Dell™ Server Hardware with Dell OpenManage Essentials by Dell, Inc. and Intel
November 2011 - (Free Research) This white paper provides detailed insight into the tasks required to upgrade servers without impacting availability in production environments. Find out how you can simplify this procedure and get advice on how to obtain new driver and firmware versions, determine updatable servers and their respective packages, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 2009 - (Free Research) This podcast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Server Virtualization for Small to Mid-sized Business Survey by Dell and VMware
April 2010 - (Free Research) What brand of servers do you currently have in place? What kind of virtualization software do you currently have installed in production? Take the "Server Virtualization for Small to Mid-sized Business Survey" to provide your input on virtualization for SMBs and learn about virtualization solutions from Dell and VMware.
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Best practices for System Center Virtual Machine Manager 2008 R2 by Dell and Microsoft
April 2011 - (Free Research) In this podcast, IT consultant Alan Sugano breaks down the key features and considerations every IT pro should be aware of when deploying Microsoft SCVMM 2008 R2 in production.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Solutions Guide: Business Ready Configurations for Data Center Virtualization by Dell and VMware
July 2009 - (Free Research) Business Ready Configurations for Virtualization are pre-configured, easy to order, bundled solutions that include Dell PowerEdge™ blade servers, Dell EqualLogic™ SAN, and VMware vSphere™. This white paper provides a detailed reference architecture for the Business Ready Configurations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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