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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
The TCP/IP and OSI Models by Global Knowledge
March 04, 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
Capturing the ICT Dividend by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.
Ten Things You Should Know About SharePoint 2010 by Global Knowledge
November 19, 2010 - (Free Research) This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 20, 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
Sun Blade 6000 Modular System: Power and Cooling Efficiency by Oracle Corporation
March 2010 - (Free Research) Oracle’s Sun Blade 6000 Modular System was designed from the ground up to deliver far greater efficiency than a corresponding set of rack-mount servers. Read this white paper to find out why organizations everywhere are considering blade systems a part of a winning strategy in the battle for space, power, and cooling.
Building blocks for data center DNA by Dell, Inc. and Intel
April 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
Real World Data Center Management: Part 2 by Dell, Inc. and Intel
September 2011 - (Free Research) In this video, Brian Carpenter, Director of Information Technology at Heritage Auction Galleries, discusses how they manage data center growth at their organization. He digs into virtualization and the degree to which they have virtualized their environment and how this is managed. Watch this video to learn more.
Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
Eisenhower Medical Center completes complete data center move by HP
November 2011 - (Free Research) Data centers are a complex and critical part of today’s business infrastructure, usually built up over a period of time. But what happens when you have to move an entire data center at once? This resource presents key points when moving a data center.
vCenter Operations by VMware, Inc.
March 2011 - (Free Research) Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.
Implementing and Expanding a Virtualized Environment by Dell, Inc. and Intel
January 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel’s virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
Implementing and Expanding a Virtualized Environment by Dell, Inc. and Intel
January 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel's virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
Hitachi Virtual Information Forum: June 6th 2012 by Hitachi Data Systems
May 2012 - (Free Research) <p>Automatically enroll and find out everything you need to know about the 2012 Hitachi Virtual Information Forum – happening LIVE from your desktop on Wednesday, June 6 at 8:30 a.m. PT/11:30 a.m. ET.</p>
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