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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.
How To Use Open Source Safely In The Enterprise by FuseSource
October 31, 2010 - (Free Research) Deploying open source projects safely and successfully in an enterprise environment requires thorough understanding and careful evaluation of each project. Read this paper to learn about the benefits, defining characteristics, and requirements for enterprise use of open source software technology.
The Department of Defense and Open Source Software by Oracle Corporation
January 01, 2010 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.
The Department of Defense and Open Source Software by Oracle Corporation
January 01, 2008 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.
Working With Open Source Companies by FuseSource
November 14, 2007 - (Free Research) This paper discusses several key differences between closed and open source software vendor management, providing advice for managing your deployments and investments in open source technologies.
FuseSource and Government Applications Open Source Integration Products by FuseSource
March 01, 2012 - (Free Research) Open source software is perfectly suited to help government organizations reduce their IT cost centers because it can be deployed at thousands of federal offices and municipalities without license fees or vendor lock-in. Read this paper to learn more.
Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
Fuse Enterprise Subscriptions FOR SERVICEMIX, ACTIVEMQ, CAMEL AND CXF by FuseSource
March 2012 - (Free Research) If you're considering an enterprise application integration project and want to use Apache open source integration and messaging software, read this paper to discover a leading subscription partner that can give you the combination of tools, influence, and support to ensure that your project is a success.
Git Adoption in the Enterprise: Factors to Consider by AccuRev
March 2012 - (Free Research) Read this white paper to weigh the pros and cons of using Git to develop open source software. Learn how its ability to provide local repositories with repository replications makes it architecturally more scalable than many software change and configuration management (SCCM) systems if you use it within an enterprise-ready SCCM context.
Storage Europe: Fall 2011 by SearchStorage.com
September 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
Current Analysis: Red Hat JBoss Enterprise SOA Platform by Red Hat
April 2012 - (Free Research) <p>Read this white paper to uncover exactly what sets Red Hat JBoss Enterprise SOA Platform apart from other vendors. Gain an in-depth overview of the product and how it has evolved to become a marketplace leader. Weigh the pros and cons of a Red Hat investment and decide if it's the right move for you.</p>
Getting Started with Apache Service Mix by FuseSource
February 2012 - (Free Research) Watch this informative webcast from FuseSource to get an introduction to ApacheServiceMix, an open source container useful for integration and SOA-- ESB.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Big Data and its Impact on Data Warehousing by Talend
May 2012 - (Free Research) Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems.
Getting to Know Alfresco 4 by Alfresco Software
May 2012 - (Free Research) This webcast delves into the features and capabilities of Alfresco's enterprise content management platform.
How to Leverage Oracle GoldenGate with MySQL Databases by Oracle Corporation
December 2011 - (Free Research) This brief white paper outlines the different capabilities and properties of MySQL and Oracle GoldenGate, including real-time data warehousing, real-time reporting, OLTP query offloading and more.
NextGen How the FAA Uses FuseSource by FuseSource
December 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.
Apache Camel: How to go from EIP’s to production by Claus Ibsen by FuseSource
December 2011 - (Free Research) In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions.
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