Telephony/ CTI/ VOIP | Collaborative Tools | Remote Access Technologies | Teleconferencing | Web, Video and Audio Conferencing | Customer Relationship Management (CRM) | Wireless Technologies and Mobile Computing | Disk-based Backup & Storage/ RAID | Unified Communications / Voice & Data Convergence | Mobile Device Management

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Penetration Testing: Performing an IT Security MRI by Core Security Technologies January 27, 2010 - (Free Research) In this webcast, prominent health care industry CISO Larry Whiteside of the Visiting Nurse Service of New York will share his methods for creating proactive IT security and vulnerability management best practices to help maximize internal resources and minimize risk. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 26, 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Art of Teleworking by Polycom, Inc. April 06, 2009 - (Free Research) Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Q&A on Batch Tuning - Reduce CPU and Run-Time by Expanding the Practice to the Enterprise by Software Engineering of America, Inc. February 02, 2010 - (Free Research) Listen to this podcast Q&A session to learn how batch tuning can enable your organization to reduce their required computing resources and run-time, ultimately saving money. Learn how to significantly gain insight into how you can improve the results of your batch tuning initiative by changing the traditional approach to batch tuning projects. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Employee Mobility and the Need for Identity Assurance by RSA, The Security Division of EMC May 2008 - (Free Research) Organizations have to allow employees remote access to corporate information resources in order to accelerate business growth. This paper explores the ways that successful organizations are enabling secure employee mobility while assuring the identity of the users accessing enterprise network resources from remote locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City Where Fantasy Thrives Solves Reality of Backup Challenges with Quantum DXi7500 Express by Quantum Corporation July 2009 - (Free Research) When a full backup of the city's 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum's DXi7500 Express disk-based backup solution with deduplication technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bitpipe Research Guide: EAI and Web Services by Bitpipe November 2006 - (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises. (RESOURCE CENTER) GO TO

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending Video Beyond The Boardroom by TANDBERG November 2009 - (Free Research) The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc. February 2009 - (Free Research) As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing is Believing: The Value of Video Collaboration by Polycom, Inc. April 2007 - (Free Research) Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture Delivers Holistic Data Protection by Syncsort October 2009 - (Free Research) This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Benefits to Hosting SAP with FIT – a Customer Perspective by Freudenberg IT December 2009 - (Free Research) Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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