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Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM
April 16, 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
How social media drives business success by ComputerWeekly.com
May 21, 2012 - (Free Research) <p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>
Improving Employee Productivity with Social Tools by SuccessFactors
April 24, 2012 - (Free Research) As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity.
Turn your business into a social powerhouse by Alfresco Software
May 03, 2012 - (Free Research) This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Managing Social Content to Maximize Value and Minimize Risk by IBM
August 2011 - (Free Research) Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com
February 2011 - (Free Research) Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
Optimizing insurance claim management for successful outcomes by IBM
October 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
Video Whitepaper: It’s All About the Salesperson-- Taking Advantage of Web 2.0 by Oracle Corporation
April 2010 - (Free Research) It is more difficult than ever for salespeople to close deals now in today's competitive market. CRM solutions can help organizations enhance sales performance. Watch this video for the latest information on CRM systems and Web 2.0 technologies that can help the sales force find new leads and ultimately boost sales.
ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com
April 2012 - (Free Research) Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM).
Getting to Know Alfresco 4 by Alfresco Software
May 2012 - (Free Research) This webcast delves into the features and capabilities of Alfresco's enterprise content management platform.
The Intelligence Future: Simple, Seamless, Social by SAP America, Inc.
August 2011 - (Free Research) Join Timo Elliott, Senior Director of Strategic Marketing, SAP BusinessObjects Solutions, in this on-demand Webcast as he discusses the intelligence future - simple, seamless, social, and strategic.
2012 Security Outlook by ComputerWeekly.com
February 2012 - (Free Research) This report from the Corporate Executive Board, based on extensive research with Chief Information Security Officers, identifies the top 10 security imperatives for 2012.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
Collaboration ITDC: Assessing the Business/Technology Issue by SearchUnifiedCommunications.com
May 2012 - (Free Research) In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Helping to Secure Social Networking with CA DataMinder ™ by CA Technologies.
February 2012 - (Free Research) The emergence of social networking has introduced both risks and opportunities for organizations. How can you reap the benefits while ensuring security? In this resource, explore how data loss prevention (DLP) solutions can be integrated into your social networking strategy to meet your business and security needs.
Tweeting for Keeps: Financial Services and the Social Media Archiving Conundrum by Iron Mountain
March 2012 - (Free Research) Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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