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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Miercom Report Avaya WLAN Controller 8180 by Avaya
December 02, 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
How to tackle trust management and business impact levels by ComputerWeekly.com
November 2010 - (Free Research) Back in the time when businesses were predominantly “local” and to a large extent insulated from each others operations, it really didn’t matter very much how we defined the Business Impact of Information Risks, for we knew what we meant in each business and we didn’t have much need to share that meaning with others.
OSPF Scaling and Summarization by Global Knowledge
November 2010 - (Free Research) This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.
Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.
July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.
May 2012 - (Free Research) Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.
Virtual Infrastructure Managements Impact to SMBs by Quest Software
May 2012 - (Free Research) Virtualization makes data protection more challenging for businesses, especially SMBs. In this exclusive presentation, learn about the key areas in which virtualization impacts data protection. Discover how backup and recovery solutions tailor-made for SMBs can provide simplified, accelerated, scalable and highly affordable data protection.
Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.
Who Killed the Storage Industry? by Virtual Iron Software, Inc.
December 2007 - (Free Research) In this Tech Talk, Ed Walsh, Virtual Iron's President and CEO speaks about the dramatic impact that server virtualization is having on network storage vendors and end-users.
Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com
February 2011 - (Free Research) Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare
November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.
IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
Total Economic Impact™ Study Of Neustar®Webmetrics® Monitoring Services by Neustar®
October 2010 - (Free Research) This paper details the results of a Forrester study examining the economic impact and potential ROI that enterprises may see by deploying a Web application and Web site monitoring service. Read this and learn how to evaluate the potential financial impact a Web application and Web site monitoring service can have on your company.
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