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Leverage WFM for exceptional customer experiences by Infor WFM Workbrain
December 16, 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.
Mobile coupon technology by ComputerWeekly.com
November 11, 2010 - (Free Research) Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
Enterprise Cloud Services Canada by SunGard Availability Services
January 18, 2012 - (Free Research) Discover the benefits of choosing a fully managed cloud services provider. Learn how SunGard Enterprise Cloud Services can deliver an on-demand, enterprise-class virtualized infrastructure and support for production applications including SAP, MS SQL databases, and MS Exchange, and more.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
How To Regain IT Control In An Increasingly Mobile World by BlackBerry
December 2011 - (Free Research) Balancing the security of mobile devices without jeopardizing user experience is no easy task. Often, IT focuses more on one aspect than the other, which either adds rusk or makes user alienated. Discover how you can give both aspects the attention they deserve with BlackBerry Balance.
Creating the Enterprise-Class Tablet Environment by BlackBerry
December 2011 - (Free Research) Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.
BlackBerry Platforms for Every Business and User Need by BlackBerry
September 2011 - (Free Research) As BlackBerry smartphones continue to proliferate beyond the corporate enterprise, Research In Motion has introduced two new server options for businesses. This paper discusses each server option and how to chose the one that is right for your organization.
Yes You Can Connect Employees' Personal Smartphones by BlackBerry
September 2011 - (Free Research) Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks.
The CIO's Guide to Mobile Unified Communications by BlackBerry
September 2011 - (Free Research) Unified Communications (UC) integrates multiple communications modes and allows workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
BlackBerry PlayBook Roadmap by BlackBerry
December 2011 - (Free Research) Access this webcast to learn more information about BlackBerry PlayBook 2.0, BlackBerry Balance, and a laptop replacement path that can provide a better mobile solution for your users.
EcoPaper Customer Success Story by BlackBerry
September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.
City of Vaughan: Municipality Monitors Compliance with By-laws by BlackBerry
September 2011 - (Free Research) Access this case study to see how the City of Vaughan used the BlackBerry® smartphone to create two field-ready applications: the Mobile People Application, which accesses the city database of licensed individuals, and the CTS Mobile Viewer, which provides mapping and location information to consolidate their communication technology.
IBM: When IBM and RIM Team Up both Employees and Customers can Benefit by BlackBerry
September 2011 - (Free Research) Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
UT Dallas: University turns to smartphones for multi-year research project by BlackBerry
September 2011 - (Free Research) UT Dallas’ Center for Children and Families has been conducting a study on adolescents’ social networks and their impact on development. To assist in data collection, the team chose BlackBerry® hosted solution from Ceryx based on its ability to provide a controlled environment for their research.
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