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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Capturing the ICT Dividend by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Introspect: Leads the Market in Streamlined Capture, Review and Production of ESI for FRCP Compliance by ZANTAZ January 2008 - (Free Research) ZANTAZ Introspect offers the highest level of security for your organization's discoverable data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How iPads Enter the Workforce by Citrix February 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Seven best practices for building applications that meet business requirements by Hewlett-Packard Company September 2011 - (Free Research) How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing The Right Analyzer For Your WLAN by Global Knowledge July 2009 - (Free Research) WLAN analyzer are software applications that capture 802.11 frames and use them for analysis. This white paper covers how WLAN analyzers work, how WLAN analyzers may be used to gauge performance, and which WLAN analyzer product is best for common tasks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Requirements for Selecting an Application-Aware Testing Solution by Mu Dynamics April 2011 - (Free Research) Read this document as it captures the key requirements for helping you select an application-aware testing solution to effectively test the scalability, functionality and security of today’s intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Cloud and How to Choose a Cloud Vendor by Autonomy, an HP company (E-mail this company) January 2012 - (Free Research) This white paper is here to help. In this paper you'll learn how to determine if the cloud is right for you, and receive today's best practices and recommendations for finding the right cloud vendor and products. Also included is a look at cloud-based data protection, and an analysis of the benefits cloud technology has to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Best Practices for Speech Analytics by Autonomy, an HP company (E-mail this company) December 2011 - (Free Research) Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Compellent Technical Solution Brief: No Delay Instant Replay by Dell Compellent June 2011 - (Free Research) Today’s database administrators are required to manage not only more databases but also larger databases—all with the same staff. Combining the power of Oracle with the intelligence of Dell Compellent Storage Center can create a more dynamic database infrastructure and help protect business-critical applications against downtime and disaster. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

How to embed innovation in the corporate culture by ComputerWeekly.com November 2011 - (Free Research) This paper from Kurt Salmon identifies the common inhibitors to innovation and how to overcome them, and sets out some important principles that can help organizations establish innovation more firmly within their normal operations. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Five Steps to Improving Business Performance through Customer Intimacy by IBM November 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc. November 2011 - (Free Research) This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Archive Solution (EAS) Product Family by ZANTAZ January 2008 - (Free Research) The products in the ZANTAZ EAS family all share a common, distributed architecture engineered for robust scalability, performance, and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aungate Policy Management by ZANTAZ December 2007 - (Free Research) Aungate Real-Time Policy Management technology automatically evaluates documents for their fiscal, legal, operational and historic value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart  Organisations by ComputerWeekly.com October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Managed print services programmes for SMBs by ComputerWeekly.com September 2010 - (Free Research) A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Open Group: The Open Group Architecture Framework (TOGAF™ 9) and the US Department of Defense Architecture Framework by ComputerWeekly.com October 2010 - (Free Research) Numerous architecture framework standards have been developed and matured over the past decade and the focus of these frameworks is diverse. Many engineers believe there is an ―either or‖ decision to be made regarding these frameworks; however, this is not always the case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Health Care Business Intelligence and Analytics Report by SearchHealthIT.com September 2011 - (Free Research) Explore the impact of business intelligence in provider settings, and the results of the SearchHealthIT.com reader survey, in this exclusive report. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco Prime for Enterprise Introduction: New innovative network management strategy and product portfolio that will help you more effectively manage your wired and wireless networks and the services they deliver. by Cisco Systems, Inc. January 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

The Power of NAM-3 by Cisco Systems, Inc. January 2012 - (Free Research) Access today’s product overview to learn about the advantages of Cat6500 Series Cisco Prime NAM-3, a next-generation integrated service module. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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