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Your search for keyword: Call Center Presentation returned 509 results.
 
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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
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Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
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Presentation Transcript: Data Center Consolidation Trends by Dell, Inc. and Intel
March 30, 2012 - (Free Research) 2012 holds a lot of promise for today's data centers, with several new trends taking off at the same time. This presentation transcript follows the evolution of virtualization, cloud computing, and other recent technologies and projects the impact they will have on business infrastructures.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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Presentation Transcript: Cloud Computing Security and Regulatory Compliance by Dell, Inc.
March 21, 2012 - (Free Research) This presentation transcript, featuring Jim Reavis of the Cloud Security Alliance, offers advice on how to secure your cloud. Reavis discusses high level vs. detailed cloud security frameworks and suggests questions to ask potential cloud vendors.
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Presentation Transcript: How Windows Server 2008 R2 Can Lower Your TCO by Dell and Microsoft
July 12, 2011 - (Free Research) This presentation transcript explores the business benefits of Windows Server 2008 R2, with a specific focus on Service pack 1. Read about the risks of delaying upgrades and learn about new opportunities for cost savings.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
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Presentation Transcript: Upgrading to vSphere: What you need to know by Dell and VMware
August 23, 2010 - (Free Research) Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This transcript provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.
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Presentation Transcript: Data Deduplication FAQ by Quantum Corporation
August 31, 2010 - (Free Research) Join Founder and Lead Analyst of DCIG, Jerome Wendt, as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more.
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Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
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Presentation Transcript: Virtualization 101 - Part 2 Moving From Test to Production by Dell and VMware
December 03, 2009 - (Free Research) This presentation transcript offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
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Virtual Infrastructure Managements Impact to SMBs by Quest Software
May 01, 2012 - (Free Research) Virtualization makes data protection more challenging for businesses, especially SMBs. In this exclusive presentation, learn about the key areas in which virtualization impacts data protection. Discover how backup and recovery solutions tailor-made for SMBs can provide simplified, accelerated, scalable and highly affordable data protection.
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Options for backup in Microsoft virtualization platforms: Best of products and processes by EqualLogic, Inc.
January 30, 2008 - (Free Research) This webcast will look at Windows-based features and options for performing backups, as well as the capabilities of other products such as Microsoft System Center Data Protection Manager.
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Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vCenter Operations by VMware, Inc.
March 01, 2011 - (Free Research) Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.
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ERP Selection Checklist for Manufacturers by Plex Systems
September 06, 2011 - (Free Research) In this ERP Selection Checklist, provided to you through our ERP Decision Center, two experts with broad experience in ERP implementations give their advice on matching business requirements with product features in five key categories: functional fit, integration, business intelligence and reporting formats, deployment model and customizability.
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Ensuring Hyper-V security: What virtualization means for network protection by Dell and Microsoft
March 12, 2012 - (Free Research) This presentation transcript examines the topic of virtualization security, with a specific focus on using Hyper-V. Obtain detailed information on hardening the host, managing virtual machines, and implementing various endpoint protection strategies throughout your infrastructure.
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Blazing Performance on Unified Storage! - Taneja Group by Nexsan
March 01, 2012 - (Free Research) Learn why unified storage can be ideal for mid-sized IT and find out which unified storage product's performance is "blazing" according to Taneja Group.
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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
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Maximize IT Efficiency and Business Effectiveness Through Information Management Standardization Presentation by SAP America, Inc.
December 31, 2011 - (Free Research) How can you adapt your enterprise information management to the lightning-fast pace created by big data, social media and mobile devices? View this presentation to learn why Gartner Research predicts that standardizing on a common and unified information management infrastructure will help organizations outperform their peers by 20% through 2015.
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