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Your search for keyword: Call Center Asset returned 559 results.
 
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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Prepare for the Transition to IFRS

 by Sage Software
March 01, 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turning Cost Centers Into Dynamic Technology Assets by HP
November 09, 2011 - (Free Research) This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doug Ingraham - Hybrid Cloud Infrastructures by Brocade
March 27, 2012 - (Free Research) Doug Ingraham, Vice President, Product Management and Marketing, Data Center Products Group at Brocade, discusses how hybrid clouds are transforming the industry by allowing data center architects to leverage their own assets, as well as public cloud provider assets, to create more agile and cost effective enterprise IT environments.
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Case Study: PNC Financial Services by nlyte Software
October 25, 2011 - (Free Research) Access this essential resource to learn how one organization within the financial industry freed up nearly half a megawatt of power, extended the life of their data center, and reallocated budgets by implementing a vendor solution to efficiently and cost-effectively manage all assets.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
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Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Unified Approach to Data Center Management

 by HP & Intel
October 31, 2011 - (Free Research) HP, a global provider of IT solutions and an early innovator in converged infrastructure systems, provides a complete portfolio of hardware, software, and services for enabling greater/faster deployment of converged infrastructure solutions in data center environments.
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VMware Solutions for Small and Midsize Businesses: The Most Cost-Effective Way to Enable Always On IT by Dell and VMware
May 01, 2009 - (Free Research) Check out this solution brief to discover how VMware equips SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: How One Organization Used Unified Communications to Thrive in Today’s Economy

 by Hewlett-Packard Company
February 21, 2012 - (Free Research) This resource presents how one organization within the government industry updated their network and data center in order to support a multi-agency communications and information platform by deploying an HP unified communications infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide: Microsoft Virtualization- From Data Center to Desktop by Dell and Microsoft
April 07, 2011 - (Free Research) This guide highlights scenarios that show how virtualization can enable server consolidation, business continuity, and an optimized desktop environment, among others, while examining the Microsoft those solutions. It also explains some of Microsoft’s technology partnership investments that support heterogeneous virtualization environments.
(EGUIDE) VIEW ABSTRACT | GO TO

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Consolidation Best Practices by Virtual Instruments
May 25, 2011 - (Free Research) Information can be the most valuable asset to any organization of any size. As a result, the amount of data that is being stored and the amount of time it is kept online is growing rapidly, while the resources to manage it are not. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Enterprise Asset Management in Manufacturing

 by OpenText
May 08, 2012 - (Free Research) This resource examines assets management within the manufacturing industry and provides best practices for successfully managing content.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vCenter Operations by VMware, Inc.
March 01, 2011 - (Free Research) Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Getting a Handle on Fixed Asset Management by Sage Software
May 11, 2012 - (Free Research) <p>Read this presentation transcript to get an in-depth understanding of what fixed assets management is, why it’s getting so much attention lately, how it can help you improve your bottom line, and what your software and implementation options are.</p>
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Automating Fixed Asset Management by Sage Software
May 11, 2012 - (Free Research) <p>Listen to this podcast to get an in-depth understanding of what fixed assets management is, why it’s getting so much attention lately, how it can help you improve your bottom line, and what your software and implementation options are.</p>
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Role of Software in Asset Performance Management: reduce maintenance cost, downtime and safety incidents by IBM
October 23, 2010 - (Free Research) Read this Aberdeen report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactive in their asset management. Learn techniques for optimizing maintenance and operations, creating a culture of collaboration and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Protect Patents with Fixed Asset Monitoring

 by Sage Software
March 09, 2012 - (Free Research) Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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