Topics Related to Your Search
Customer Relationship Management (CRM)
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Customer Information Management/ Customer Databases
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Customer Service (General)
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Customer Experience Management (CEM)
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Business Process Management (BPM)
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Sales Force Automation (SFA)
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On-line Customer Support
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Sales Management
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation.
September 2008 - (Free Research) This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
Extraprise CRM Support Survey Report by Extraprise Group, Inc.
August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.
Delivering the Power of Choice with Microsoft Dynamics CRM by Accela Communications
September 2008 - (Free Research) The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use.
Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software
September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
Enhancing SQL Reporting Services with Double-Take by Double-Take Software.
February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Achieved Closed-Loop B2B Marketing by Extraprise Group, Inc.
August 2008 - (Free Research) Database marketing’s time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.
Will Your Organization Benefit from Fax Server Software? by Captaris
February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Surviving and Thriving in the Customer-Driven Age by Oracle Corporation.
September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.