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Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc. January 25, 2012 - (Free Research) Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FICO Credits Software with Critical Business Value by HP and Intel June 01, 2011 - (Free Research) This case study will shed important light on how service management software, in particular, is helping to improve productivity and provide real-time visibility into critical financial data. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global Instant Remote Support for Multi-Agent Teams by NTR Global November 17, 2011 - (Free Research) Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc. January 06, 2012 - (Free Research) Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 01, 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers. (WEBCAST) GO TO WEBCAST

Moving your Business to the Cloud with NetSuite and Google Apps by Google Apps August 2011 - (Free Research) Content provided by Google. Today's business climate requires a robust communications platform — one that can handle peak information loads, global collaboration and continuous mobility. View this exclusive webcast for a comprehensive overview of one of the latest cloud-based communication and collaboration suites available on the market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

50,000-Seat VMware View Deployment by VMware and NetApp May 2011 - (Free Research) Desktop virtualization is becoming more of a hot topic as it allows organizations to control costs and use limited resources to manage their desktop infrastructures. This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, Vmware, Cisco, Fujitsu, and Wyse. Learn more here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fuse IDE for Ease-of-use with Apache Camel by FuseSource December 2011 - (Free Research) In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions. (VIDEO) VIEW ABSTRACT | GO TO

Windows 7 Migration Station by Dell and Microsoft May 2011 - (Free Research) This handbook will cover best practices for moving to Microsoft Windows 7, including assessing Windows 7 to determine if it’s a good move for your organization, which applications in your organization should move over, what help is out there for your migration project and licensing. (EBOOK) VIEW ABSTRACT | GO TO

Get the most out of your data backup tapes: Caring for magnetic media by Quantum Corporation September 2010 - (Free Research) Manufacturers have specific instructions for the care of magnetic tape cartridges, which differ from tape technology to tape technology. It's important to follow those instructions in addition to the general suggestions presented here. Read this tutorial now to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to handle requirements for risk assessment methodologies by ComputerWeekly.com November 2010 - (Free Research) Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Cut Costs for E-mail Archiving by Dell, Inc. June 2011 - (Free Research) Companies that have a good handle on email and file archiving processes also save money on e-discovery costs. Get advice on how to address data management challenges and automate e-discovery. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Effective Long-term Data Management Strategies by Dell, Inc. June 2011 - (Free Research) Many organizations do not have an efficient method for handling long term data retention requirements, as all data is saved or data that should be kept is deleted. This exclusive white paper highlights how to bridge the data retention and governance gap to help increase efficiency and reduce costs by enhancing storage and retention processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GE Healthcare Case Study by Intel and HP September 2011 - (Free Research) GE Centricity EDI, part of GE Healthcare IT’s Centricity portfolio, leverages technology to help healthcare providers improve patient care, streamline operations, trim revenue cycles and improve cash flows. Processes that were once handled manually are automated and can be performed around the clock.  Read this case study to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Controlled Explosion by Dell, Inc. November 2011 - (Free Research) Storing and managing ever-increasing amount of data presents a formidable business challenge. Midsized companies are particularly challenged, because they typically lack the resources to handle the deluge. You can’t stop the massivegrowth in data, but you can doa better job of managing it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Red Hat Enterprise Virtualization Strategy and Roadmap by Red Hat. September 2011 - (Free Research) Access this exclusive webcast to discover Red Hat’s plans for deploying virtualization environments to handle most the demanding and critical workloads. Learn about the features and functionality of Red Hat Enterprise Virtualization through customer deployments, common practices and use cases, and much more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CA Technology Brief: CA Point of View: Content Aware Identity & Access Management by CA Technologies. March 2011 - (Free Research) Discover a new model of identity systems that help you handle the growing complexities within your IT infrastructure. Learn how CA Content-Aware IAM goes beyond traditional IAM techniques, improving your compliance posture and protecting your critical information assets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Step-By-Step Guide to Scaling Your Oracle Databases by Dell, Inc. July 2011 - (Free Research) This eBook provides a step-by-step guide for choosing the best scalability methods and approaches to ensure that cost-conscious administrators meet their two most important goals these days: making sure the project maximizes end user satisfaction while keeping expenses to a minimum. (EBOOK) VIEW ABSTRACT | GO TO

Imation InfiniVault Proves Faster Data Retrieval for District Attorney's Office by Imation Corp. (E-mail this company) January 2012 - (Free Research) Check out this quick case study to see how the Jefferson County District Attorney’s Office in Golden, Colorado migrated their historical documents off the optical system and onto the ProStor InfiniVault, and the numerous cost and efficiency benefits they realized. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Analytics: Key to Aligning People to Business Strategy by SAP America, Inc. July 2011 - (Free Research) This white paper from Aberdeen Research takes a look at how applying analytics capabilities to workforce management can better align people to business goals and strategies to cut costs and improve performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses. (EBOOK) VIEW ABSTRACT | GO TO

Companies Look to the Cloud for Data Integration by Liaison Technology (E-mail this company) November 2011 - (Free Research) Data is more complex and larger in scale than ever before. Companies are facing data integration challenges and the need to make faster business decisions based off of this data. Read this white paper to discover data integration techniques and tools that will simplify your data management and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP CloudSystem Matrix: Managing at a Higher Level by HP and Intel July 2011 - (Free Research) This white paper focuses on HP’s CloudSystem Matrix and how it changes the way IT is approached - from hands-on to automated. Matrix welcomes IT manageability to the twenty-first century with an emphasis on delivering business applications via integrated management systems and shared infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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