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How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 25, 2011 - (Free Research) E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size.
Threat Analysis: Understanding and Combating DDoS Attacks by SecureWorks
May 31, 2011 - (Free Research) This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations.
Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com
April 24, 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Information Governance Online Symposium by SearchCompliance.com
November 15, 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.
Storage Consolidation Best Practices by Virtual Instruments
May 25, 2011 - (Free Research) Information can be the most valuable asset to any organization of any size. As a result, the amount of data that is being stored and the amount of time it is kept online is growing rapidly, while the resources to manage it are not. Read on to learn more.
General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
Free online VMware Training from Dell by Dell and VMware
March 15, 2011 - (Free Research) This course examines virtual infrastructures, and the evolution of the vSphere 4 environment and the products that are found in that environment. It aims to equip you with the knowledge required to decide which VMware datacenter products best meet your organization's virtualization needs.
Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Assessment is a Best Practice: UC Migrations and Management by Quest Software
March 15, 2012 - (Free Research) In this quickcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” will provide a brief overview of the best practices that can save your organization time and money before and after your next migration project.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Manage Projects More Efficiently Using Online Meetings by Citrix
May 01, 2011 - (Free Research) <p>Through this white paper learn how the dynamic of project management is changing thanks to web conferencing. With between 60-70% of all employees now mobile, discover tips for improving project management strategies, and how to manage a mobile workforce. </p>
Storage Magazine August 2011 by SearchStorage.com
August 05, 2011 - (Free Research) In the August 2011 cover story of Storage magazine, Lauren Whitehouse examines the current state of data deduplication technology and shares insights on how to decide which option will work best in your shop.
Storage Magazine February 2012 by SearchStorage.com
February 08, 2012 - (Free Research) In this February 2012 cover story of Storage magazine, we announce this year’s 18 Products of the Year winners and highlight why they stand out from the competition. Read now to learn more.
What you should know about cloud backup security by Quantum Corporation
August 25, 2009 - (Free Research) Kevin Beaver, information security consultant with Principle Logic LLC, outlines security issues to consider when deploying cloud or online backup.
Analytics Solution Center (ASC) Website by IBM
April 15, 2011 - (Free Research) Visit this center online and see how you too can gain access to useful information, industry experts, and technology that can help your organization reach its mission goals.
10 Best Practices for Making Video Part of Your Collaboration Strategy by LifeSize
August 26, 2011 - (Free Research) This resource describes the benefits of incorporating video collaboration as a standard business practice which can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative benefits.
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