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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Anatomy of an Archiving Project White Paper by IBM

August 23, 2011 - (Free Research) Companies worldwide are affirming the value of archiving as a best practice for managing data growth, completing faster application upgrades and much more. Inside this white paper, learn how archiving can help support data retention compliance initiatives and mitigate risk for audits and electronic discovery requests.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creative Shorts: The Business Value of a Solid Requirements Process by SERENA Software, Inc.

April 30, 2012 - (Free Research) <p>Read this white paper to understand why it’s important for your organization to have requirements analysis to boost user satisfaction and ROI.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Software Licensing and Subscription by ComputerWeekly.com

August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Mercury Medical - Finds an easy way to generate reporting information across its five distinct divisions by IBM

April 16, 2012 - (Free Research) This brief paper outlines how Mercury Medical vaulted into the 21st century through implementing IBM Cognos Express for midmarket companies, resulting in a boatload of benefits, including cost and time savings. Read this now to gain more insight into why Mercury sought this solution and learn how you can achieve similar results.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fast Track to Archived Data Access by Iron Mountain

March 01, 2012 - (Free Research) Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make E-Discovery Painless Through Effective Records Management

by Iron Mountain

March 13, 2012 - (Free Research) Read this expert e-guide from SearchCompliance.com to discover how a records management system can simplify the e-discovery process with innovative features for e-mail retention, predictive tagging and conceptual search.
(EGUIDE) VIEW ABSTRACT | GO TO

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.

September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aetna Success Story for SOA and DataPower by IBM

December 28, 2011 - (Free Research) Heathcare insurance provider Aetna uses IBM WebSphere DataPower appliances every day, processing more than eight million production requests daily. In this presentation you will learn how WebSphere DataPower appliances are a key element in Aetna's holistic approach to service oriented architecture (SOA).
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ESET NOD32 Antivirus 4 by ESET

November 03, 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus

May 17, 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for SharePoint Development and Customization by Quest Software

May 01, 2012 - (Free Research) This paper discusses best practices for SharePoint development and customization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting & Managing Your Recovery Time and Recovery Point Objectives/SLA’s by CA ARCserve

December 31, 2010 - (Free Research) Creating solid SLAs will let you save the day when the unexpected happens — and keep aggressive users at bay with a set of written expectations. Check out this brief white paper to learn how to build a better SLA for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expediting E-Discovery With Intelligent E-mail and Data Archiving by Dell, Inc.

September 13, 2011 - (Free Research) Access this resource to learn how intelligent archiving can help you efficiently and cost-effectively store, manage and discover your data in a legally defensible manner, as well as 3 best practices for developing an effective data management approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

It's 3 a.m. Do You Know Where Your Records Are? by Iron Mountain

March 01, 2012 - (Free Research) Check out this white paper to learn how finding the right storage partner can help you ensure your data is protected and accessible and put your mind at ease. Read on to discover what to look for in an offsite partner, explore key DR concerns to determine how your existing strategy holds up and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Which Way to the Vault? Hassle-free Tape Backups by Iron Mountain

February 28, 2012 - (Free Research) Loaded with a step-by-step list of how to prepare, move and keep tabs on your data, along with four best practices for moving data to an offsite vault, this resource has the information you need to ensure you're properly transporting and managing offsite tapes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebSphere DataPower Integration Blade XI50B by IBM

April 12, 2012 - (Free Research) Read this paper to learn about WebSphere DataPower Integration Blade XI50B, a specialized, high-performance hardware appliance that can empower you t improve competitiveness by helping to strengthen business connectivity with partners and customers, and between internal organizations, add specialized connectivity, integration and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Essentials Series: Solving Network Problems Before They Occur - How to Use SNMP in Network Problem Resolution by Ipswitch WhatsUp Gold

February 13, 2012 - (Free Research) The Simple Network Management Protocol can help you get a clear view into your network. Network visibility is one of the most important ways you can quickly find and eliminate issues and ensure that your network is doing everything it’s supposed to.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation

December 10, 2010 - (Free Research) This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OSPF Synchronization by Global Knowledge

November 22, 2010 - (Free Research) With IP there are two Link-State protocols in use OSPF (Open Shortest Path First) and IS-IS (Intermediate System to Intermediate System). Both work in much the same way, but OSPF is more commonly used. This white paper examines OSPF synchronization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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