Business Process Management (BPM) | Compliance Management/ Sarbanes-Oxley Compliance | Enterprise Financial Management Solutions | Customer Relationship Management (CRM) | Customer Service (General) | Data Center Management | Customer Self-service/ e-Self Help | Treasury / Cash / Risk Management | On-line Customer Support | Customer Interaction Management

Search Results		1 - 25 of 283 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Videocast: Gotchas That Can Get Ya in 2012: Critical Issues in Supporting Self-Service BI by Actuate February 06, 2012 - (Free Research) During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Speed – HP Technology Consulting Services for HP Business Decision Appliance by HP and Intel May 26, 2011 - (Free Research) Access this resource to discover how HP Business Decision Appliance can empower your business users with self-service analytics that deliver business insights at a fast speed. Learn how this system can provide data to a wider set of users, easily access and manipulate information for business decisions and speed response to ad-hoc requests. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Kronos Workforce Central return on investment by ComputerWeekly.com February 25, 2011 - (Free Research) Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Effective Service Strategies that Drive Brand Advocacy by Oracle Corporation April 25, 2011 - (Free Research) This white paper discusses leveraging frequent engagement to help increase the number of brand advocates – loyal customers who help market, sell, recommend or even service products. Inside, discover the unique challenges and opportunities brand advocates can provide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc. September 28, 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FICO Credits Software with Critical Business Value by HP and Intel June 01, 2011 - (Free Research) This case study will shed important light on how service management software, in particular, is helping to improve productivity and provide real-time visibility into critical financial data. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

August Issue of Information Security magazine: On the Lookout: Countering modern threats requires hunting intruders by Information Security Magazine August 08, 2011 - (Free Research) This month's Information Security Magazine Online cover story highlights the concern surrounding self-defending networks and explores a new approach to network security – CTOps. Also, learn how to uncover hidden opportunities that could be lurking in your overflow of data and gain an indepth look of the biggest IT giants in today's security market. (EZINE) VIEW ABSTRACT | GO TO

The 10 worst practices for Technical Support and how to overcome them by NTR Global November 17, 2011 - (Free Research) Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. (VIDEO) VIEW ABSTRACT | GO TO

VMware vSphere™ 4 Competitive Reviewer's Guide by Dell and VMware December 01, 2009 - (Free Research) The purpose of this guide is to support a self-guided, hands-on evaluation of VMware vSphere™ 4 by press reviewers, technology analysts, and IT professionals who wish to compare vSphere to competing virtualization products such as Microsoft Hyper-V and Citrix XenServer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HIPAA Compliance White Paper by KineticD August 02, 2010 - (Free Research) Data Deposit Box supports HIPAA compliance through automated, continuous off-site dataprotection with on-demand recovery, while ensuring strict data security and confidentiality. Data Deposit Box eliminates the damaging impact of data loss. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build powerful reporting applications with open source BI by Actuate January 13, 2012 - (Free Research) View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge December 17, 2010 - (Free Research) This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 20, 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

SQL Anywhere v11.0.1 Developer Edition by Sybase, Inc. June 18, 2010 - (Free Research) Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Hay House Turns the Page with 92% Reduction in Backup Volumes Enabled by Quantum’s DXi-Series by Quantum Corporation July 01, 2010 - (Free Research) When the time came for Hay House to improve its data protection strategy, the company took the same care to identify the right solution as it does when lining up a best seller. Read this case study to learn exactly why Hay House made the decision to go with Quantum and the many benefits that came with this transition. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 283 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.