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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business-Ready Security: Information Protection Solution by Microsoft Corporation India Pvt Ltd
November 25, 2009 - (Free Research) The Information Protection solution automatically discovers, protects, and manages confidential information throughout your organization by integrating with your existing platforms and applications.
(DATA SHEET) VIEW ABSTRACT | GO TO

Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity by Dell, Inc. and Intel
November 25, 2009 - (Free Research) Dell systems with Intel® vPro™ technology running Microsoft® Windows® 7 can enhance your user experience and help optimize your IT resources helping to save time and money.
(DATA SHEET) VIEW ABSTRACT | GO TO

New Deployment Methods for Desktops by Dell, Inc.
November 25, 2009 - (Free Research) Standard remote desktop technologies offer numerous benefits based on server consolidation, but may also restrict operating systems and deliver reduced functionality. Read this brief paper to learn more.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc.
July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company
May 29, 2009 - (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Has 3D’s Time Come? TurboSquid ushers in a new golden age for 3D using a Dell mobile workstation—outperforming a desktop by up to 15% by Dell, Inc. and Intel
February 01, 2009 - (Free Research) Read this case study to see how Dell’s Precision mobile workstation enabled TurboSquid, a 3D media company, to leverage their product and focus on the work and not the hardware.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Online Backup FAQ by i365, A Seagate Company
November 09, 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

A Guide To Cloud Computing by GlassHouse Technologies (UK) Ltd.
November 09, 2009 - (Free Research) While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 01, 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Nine Storage-Related Attributes of an Enterprise Cloud by Compellent
November 04, 2009 - (Free Research) A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc.
May 13, 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft
September 09, 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Backup FAQ by i365, A Seagate Company
October 26, 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Riverbed Steelhead Product Family by Riverbed Technology, Inc.
October 01, 2009 - (Free Research) What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN.
(DATA SHEET) VIEW ABSTRACT | GO TO

WAN Optimization for Dummies by Blue Coat
June 29, 2009 - (Free Research) Most WANs see so much traffic these days that it's not just a matter of speeding things up. You also need comprehensive applications and user control before you can contain costs, enhance business productivity, and respond quickly to changing business requirements. Read this booklet to learn more about WAN optimization.
(BOOK) VIEW ABSTRACT | GO TO

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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